These Terms and Conditions govern your use of services provided by Slotrave Casino. By accessing or using any Slotrave Casino service, you agree to be bound by these Terms. If you do not agree with any provision, you must not use the services. These Terms form a legally binding agreement between you and Slotrave Casino.
Introduction
1.1 These Terms set out the rules for accessing and using Slotrave Casino's online gaming services, software and related products.
1.2 Use of the Services is subject to compliance with these Terms and any additional rules, terms or conditions posted on the website or otherwise communicated to you.
1.3 Any conflicting terms in other documents will be superseded by these Terms unless expressly agreed in writing by Slotrave Casino.
Definitions
2.1 Account means the registered user account that you create to access the Services.
2.2 User, you or your means any person who accesses or uses the Services.
2.3 Bonus means any promotional credit, free spins, tokens, prizes or other promotional benefits offered by Slotrave Casino.
2.4 Game means any game available through the Services, including but not limited to casino games, slots, table games and live dealer games.
Acceptance Of Terms
3.1 By registering for an Account or otherwise using the Services, you confirm that you have read, understood and accepted these Terms.
3.2 You warrant that any information provided during registration or at any time thereafter is true, accurate and complete.
3.3 If you accept these Terms on behalf of another person, you represent and warrant that you are authorized to do so and to bind that person to these Terms.
Amendments To Terms
4.1 Slotrave Casino may amend these Terms at any time. Amendments will be effective upon posting on the platform or at such other time as Slotrave Casino notifies you.
4.2 Continued use of the Services after publication of amended Terms constitutes acceptance of those amendments.
4.3 You should review these Terms regularly. If you do not agree to an amendment, you must stop using the Services and close your Account in accordance with these Terms.
Eligibility And Account Registration
5.1 You must be of legal age and otherwise legally permitted to use the Services in the jurisdiction from which you access them.
5.2 You may register only one Account unless expressly permitted by Slotrave Casino in writing.
5.3 You must provide accurate and complete registration information and keep it up to date. Failure to do so may result in suspension or closure of your Account.
Account Verification And Security
6.1 Slotrave Casino may require verification of your identity, address, payment methods and any other information reasonably required to comply with legal, regulatory or security obligations.
6.2 You agree to provide requested documentation in a timely manner. Slotrave Casino may refuse, limit or suspend transactions pending verification.
6.3 You are responsible for maintaining confidentiality of your Account credentials. You must notify Slotrave Casino immediately of any unauthorized use or security breach.
6.4 Slotrave Casino will not be liable for losses resulting from unauthorized access where such access arose from your failure to safeguard your credentials.
Responsible Gaming
7.1 Slotrave Casino promotes responsible gaming and provides tools and resources to help manage play, including deposit limits, wager limits, session reminders and self-exclusion options.
7.2 You may set limits through your Account or request assistance from customer support. Slotrave Casino may impose limits or offer support where there are concerns about problem gambling.
7.3 You may self-exclude or request account closure in accordance with procedures provided by Slotrave Casino. Self-exclusion does not affect pending obligations under these Terms.
Deposits, Withdrawals And Payments
8.1 Available payment methods will be displayed in your Account. You agree to provide accurate payment information when making deposits or withdrawals.
8.2 Deposits are credited at the time specified by the payment provider. Slotrave Casino is not responsible for delays caused by third-party payment processors.
8.3 Withdrawals are subject to verification and may be subject to processing times, limits and fees as described in your Account or otherwise communicated by Slotrave Casino.
8.4 Slotrave Casino reserves the right to refuse or reverse transactions where required to comply with legal obligations, to prevent fraud or abuse, or where transaction activity appears inconsistent with expected play patterns.
Bonuses, Promotions And Loyalty Programs
9.1 Bonuses and promotions are subject to specific terms, including eligibility, wagering requirements, maximum bet limits, expiry dates and other conditions which will be made available at the time of the offer.
9.2 Misuse, abuse or attempt to manipulate Bonuses, or conduct deemed to be bonus hunting, bonus arbitrage, collusion or other abuse, may result in forfeit of Bonuses, winnings and suspension or closure of your Account.
9.3 Where applicable, Slotrave Casino may withhold or refuse a Bonus if it suspects that you are not eligible or that Bonus terms have been breached.
9.4 Winnings from Bonuses are subject to wagering requirements and verification. Slotrave Casino may exclude certain games, bet sizes, or play patterns from contributing to wagering requirements.
Game Rules, Fair Play And Technical Issues
10.1 Each Game is governed by its own rules and payout structure which are available within the Game interface. You must familiarize yourself with these rules prior to play.
10.2 Slotrave Casino uses random number generators and other technologies to ensure fairness. Slotrave Casino may publish information about game fairness, certification and testing where required by regulation.
10.3 Slotrave Casino does not accept liability for losses arising from technical issues, interruptions, inaccuracies or errors beyond its reasonable control. In the event of a technical failure, Slotrave Casino may void affected stakes and/or prize payouts.
10.4 If a Game malfunctions, Slotrave Casino may cancel wagers, adjust results or take such action as it deems appropriate to protect the integrity of the Services.
Wagers, Payouts And Restrictions
11.1 Wagers are accepted when confirmed by the system. Slotrave Casino's record of wagers and results is conclusive evidence of the transaction unless there is clear demonstrable error.
11.2 Payouts are subject to verification, applicable limits and Slotrave Casino's right to withhold or reverse payments in cases of suspected fraud, error or breach of these Terms.
11.3 Slotrave Casino may set maximum and minimum wager amounts and payout limits. These may vary by Game, jurisdiction, promotion and Account type.
11.4 Slotrave Casino reserves the right to void any wager or round where it reasonably believes the result was affected by a technical error, system fault or abuse.
Fees, Charges And Taxes
12.1 Slotrave Casino may charge fees for certain services and transactions. Any applicable fees will be disclosed in your Account or communicated prior to the transaction.
12.2 You are responsible for all taxes, duties or other government charges relating to your use of the Services and any winnings received, except where otherwise required by law.
12.3 Currency conversion fees or charges imposed by payment providers are your responsibility.
Intellectual Property
13.1 All intellectual property rights in the Services, software, content, trade names, logos and materials provided by Slotrave Casino are owned or licensed by Slotrave Casino.
13.2 You are granted a limited, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes in accordance with these Terms.
13.3 You must not copy, reproduce, modify, distribute, create derivative works from, publicly display or exploit any part of the Services without Slotrave Casino's prior written consent.
Privacy And Data Protection
14.1 Slotrave Casino processes personal data in accordance with its Privacy Policy and applicable data protection laws. By using the Services, you consent to the collection, use and disclosure of personal data as set out in the Privacy Policy.
14.2 Slotrave Casino will take reasonable technical and organisational measures to protect your personal data, but cannot guarantee absolute security of information transmitted over the internet.
14.3 Slotrave Casino may disclose personal data to third parties where required by law, to enforce these Terms, to detect or prevent fraud, or to provide the Services.
Communications And Notices
15.1 Slotrave Casino may communicate with you by email, in-Account messaging, SMS or other contact methods you provide. Important notices may be posted on the website or sent to your registered email address.
15.2 You must inform Slotrave Casino of any change to your contact details. Notices sent to the email address on your Account are deemed received when sent unless the sender receives a delivery failure notification.
Complaints And Dispute Resolution
16.1 Slotrave Casino aims to resolve complaints promptly and fairly. You should submit complaints via the contact methods provided in your Account.
16.2 If you are not satisfied with Slotrave Casino's response, you may escalate the complaint in accordance with any available internal or external dispute resolution procedures described in Slotrave Casino's Complaints Policy.
Limitation Of Liability
17.1 To the maximum extent permitted by law, Slotrave Casino's liability to you arising out of or in connection with the Services is limited to direct losses demonstrably caused by Slotrave Casino and does not include indirect, incidental, consequential or punitive losses.
17.2 Slotrave Casino is not liable for losses arising from your negligence, breach of these Terms, incorrect Account information, third-party actions, technical failures, or force majeure events.
17.3 Nothing in these Terms restricts liability for death or personal injury caused by Slotrave Casino's negligence or any other liability that cannot be lawfully excluded or limited.
Indemnity
18.1 You agree to indemnify and hold Slotrave Casino, its officers, employees, agents and licensors harmless from any claims, losses, liabilities, costs and expenses arising from your breach of these Terms, your misuse of the Services or your violation of applicable law.
Termination, Suspension And Account Closure
19.1 Slotrave Casino may suspend, restrict or close your Account at any time where it reasonably believes you have breached these Terms, are acting fraudulently, are engaging in prohibited conduct, or where required by law.
19.2 You may close your Account by following the Account closure procedures provided by Slotrave Casino. Closure does not affect obligations incurred prior to closure.
19.3 On termination, Slotrave Casino may withhold funds where necessary to investigate suspected wrongdoing or to comply with legal obligations. Slotrave Casino will release funds if the investigation is concluded in your favour.
Force Majeure
20.1 Slotrave Casino is not liable for any failure or delay in performing its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, strikes, civil unrest, epidemics, natural disasters, technical failures and third-party service interruptions.
Governing Law And Jurisdiction
21.1 These Terms are governed by the laws applicable to Slotrave Casino as specified on the platform. You submit to the non-exclusive jurisdiction of the competent courts in that jurisdiction for the resolution of disputes, subject to any mandatory legal protections applicable to you.
Severability
22.1 If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be severed and the remainder of these Terms will remain in full force and effect.
Entire Agreement
23.1 These Terms, together with any documents referred to herein, constitute the entire agreement between you and Slotrave Casino in relation to the subject matter and supersede all prior understandings and agreements.
Contact Information
24.1 For questions, support or complaints, contact Slotrave Casino by email.
24.2 When corresponding with Slotrave Casino, provide sufficient detail to allow reasonable investigation and response.
